Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
We offer a variety of shipping methods to accommodate your needs. During the checkout process, you can choose the shipping option that best suits your preferences.
Shipping costs are calculated based on the weight of your order, the selected shipping method, and your delivery address. You can view the shipping costs during the checkout process before finalizing your purchase.
Standard Shipping: 3-5 business days. Expedited Shipping: 1-3 business days.
International shipping times vary depending on the destination. During the checkout process, you will be provided with estimated delivery times based on your selected shipping method and location.
Once your order has been shipped, you will receive an email with tracking information. You can also track your order by visiting our Order Tracking page and entering your order number and email address.
Tracking updates will be available as your order progresses through the shipping and delivery process. Please note that tracking information may take some time to become available after your order has been processed.
It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your address during the checkout process. If an incorrect address is provided, contact our Customer Support team as soon as possible.
While we strive to meet estimated delivery times, external factors such as weather, customs processing, and carrier delays may impact the delivery schedule. Rivergrow is not responsible for delays beyond our control.
International customers may be subject to import duties and taxes. These fees are the responsibility of the recipient and are not included in the product or shipping costs.
Rivergrow may have restrictions on shipping to certain countries. Please check our Shipping page or contact Customer Support for more information.
